How do I log a Support Call?
Email us - or just head on over to the Contact page for access to our cell phone numbers.

Managed Services
Our Managed Services Customers outsource their entire IT function to the team at Holistec. You have unlimited access to our team of qualified experts – you can sleep tight knowing that no IT related issue will go unresolved. Email us to get more information on this service offering.

Remote Access
When our Remote Access Team ask you to click on a link to allow remote control of your PC then please do so here

ESET Business Antivirus Update
When our Antivirus Team ask you to click on a link to update to ESET Endpoint for Business 8.0.2028.0 please do so here

Windows 10 Update (Jan 2021)
With Windows version 20H2, Microsoft is switching from the year/month-based branding of all previous Windows 10 versions to a new branding scheme based on year/half-year. So Windows 10 version 20H2 is “the Windows 10 version released in the second half of 2020,” whereas its predecessor, Windows 10 version 2004 is “the Windows 10 version released in the first half of 2020.” This is only temporarily confusing as future Windows 10 versions will use the H1/H2 branding.
Make sure you are running Windows 10 2004-OS Build 19041.746 or 20H2-OS Build 19042.746 which is effective as at 12th Jan 2021 - please make contact with us if you are unsure what version of Windows 10 you have - or for the techy minded right-click on the start button, select run and type winver